Privacy Policy

Welcome to Dropy (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, request a demo, or interact with our services.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Company / Organization name
  • Job title
  • Country / Region

b. Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and analytics data

c. Operational Data

If you use our platform, we may process operational information such as:

  • Incident reports
  • Dispatch data
  • Response logs
  • Vehicle recovery records
  • Internal workflow data

2. How We Use Information

We use collected information to:

  • Provide and maintain our services
  • Respond to demo or contact requests
  • Improve platform performance
  • Enhance security and fraud prevention
  • Communicate updates and service notices
  • Comply with legal obligations
  • Analyze usage trends and optimize user experience

3. Legal Basis for Processing

Where applicable under GDPR or similar laws, we process data based on:

  • Contractual necessity
  • Legitimate business interests
  • Consent
  • Legal obligations

4. Sharing of Information

We do not sell personal data.

We may share information with:

  • Trusted service providers
  • Hosting / infrastructure partners
  • Analytics providers
  • Government or legal authorities when required by law
  • Clients using the platform under contractual arrangements

5. Data Security

We implement technical and organizational safeguards including:

  • Encrypted data transmission
  • Access controls
  • Secure hosting environments
  • Monitoring and audit controls

However, no system is 100% secure.

6. Data Retention

We retain data only as long as necessary for:

  • Service delivery
  • Legal compliance
  • Contractual obligations
  • Legitimate operational needs

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Delete data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise rights, contact us below.

8. Cookies

We may use cookies and similar technologies for analytics, preferences, and security.

You may disable cookies through browser settings.

9. International Transfers

Where data is transferred internationally, we use appropriate safeguards such as contractual protections or equivalent legal mechanisms.

10. Third-Party Links

Our website may contain third-party links. We are not responsible for their privacy practices.

11. Contact Us

For privacy-related questions:

Email: contact@dropy.app
Company: Dropy
Address: 2 Rue Simone Veil, 93400
Saint-Ouen-sur-Seine

Get in Touch

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