Tow dispatch platform

Coordinate towing operations during roadside incidents.

Dropy helps organizations dispatch towing operators, coordinate interventions and maintain visibility over vehicle removal operations.

Towing Operations

Coordinating towing operations

Towing operations play a critical role in restoring traffic conditions after incidents on the road network.

However, coordinating tow dispatch can be complex when multiple actors are involved.

Without digital tools, organizations often rely on phone calls and manual coordination.

Tow dispatch

Tow dispatch with Dropy

Tow dispatch with Dropy

Tow dispatch with Dropy

Assign the right towing operator based on location, availability, and vehicle type.

Share incident information

Provide field teams with complete incident details, location, and operational context.

Track towing interventions

Monitor the real-time status and location of tow trucks en route to incidents.

Monitor vehicle removal

Track the complete lifecycle of vehicle removal from dispatch to completion.

Incident

Location identified

Tow Dispatch

Operator assigned

En Route

Truck dispatched

Vehicle Removal

Traffic restored

Tracking Progress

Traceability of towing interventions

The platform allows organizations to track the lifecycle of towing operations.

Incident location

Precise GPS coordinates and contextual information about the incident site.

Assigned towing operator

Details of the assigned operator, vehicle capacity, and estimated arrival time.

Intervention progress

Real-time updates on intervention status from dispatch to vehicle removal.

Completion of the operation

Documentation of completed operations with timestamps and final status.

This improves operational coordination and transparency.

Tow dispatch

Designed for roadside operations

Tow dispatch capabilities can be used by:

Roadside assistance platforms

Coordinate towing operations for stranded drivers and vehicles.

Insurance operators

Manage towing services for insured customers after accidents.

Public authorities

Coordinate vehicle removal to restore traffic flow on public roads.

Towing networks

Manage dispatch operations across multiple towing operators.

Coordinate towing operations with Dropy

Learn how the tow dispatch platform can improve your roadside operations.